Order tracking
Where's my drop?
Enter your order ID and we'll pull the live status straight from production — from the press to your door.
Look up an order
You'll need to sign in first — orders are linked to the account that placed them.
Where is my order ID?
It is in the subject line of your order confirmation email, and on the confirmation screen shown right after checkout.
When does tracking appear?
Pieces are made to order. A carrier and tracking number attach once the run leaves our press, usually 2–4 business days after checkout.
You need to be signed in
Orders are tied to the account that placed them, so sign in with your checkout email before looking one up.
Still stuck? Our team answers within one business day.
support@vaid.store