Returns & Exchange Policy
Hassle-Free 30-Day Return Guarantee
🔄 30-Day Return Window
We want you to be 100% satisfied with your VAID drop purchase. We accept returns and exchanges on unworn, unwashed items in original condition within 30 days of delivery.
📦 Damaged or Incorrect Items
In the rare event that your order arrives damaged, defective, or with an incorrect item size, we will issue a 100% free replacement or full refund immediately.
📩 How to Initiate a Return
- Email our support team at support@vaid.store with your Order ID.
- Attach a photo of the item if there is a defect or sizing issue.
- Our care team will send you return instructions or dispatch a replacement within 24 hours.